🏌️ IX Golf Price Guarantee
At IX Golf, we believe our flexible membership is the best—and most cost-effective—way to enjoy your golf. That’s why we created the IX Golf Price Guarantee.
We promise that if you make a booking at your home club and later find the same standard-rate booking offered for less (for example, where 1 point equals £4.00), we’ll refund you the difference in Home Points.
And because we like to keep things simple and fair, we’ll even round up to the nearest whole point.
❌ What’s Not Included
To keep the guarantee fair and transparent, a few exclusions apply:
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Claims can only be made against a completed booking at your home club.
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Away bookings, cancelled or unbooked rounds aren’t eligible.
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Hot Deals, Special Offers, Member Guest rates, and third-party discounts (like Groupon) don’t qualify.
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Refunds are always made in Home Points, regardless of the type of points used for the original booking.
đź“ť How to Make a Claim
Think you’ve found a cheaper price and qualify for our Price Guarantee?
We’re happy to help—just contact IX Golf Customer Services.
To ensure we can process your claim quickly, please include:
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Details of your original booking
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A screenshot showing the date, time, and cheaper price you found
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Any other relevant details that will help us verify your claim
Once we’ve reviewed the information, we’ll handle the rest.
đź“ž Need Assistance?
Our friendly customer service team is ready to help:
Tel: 01608 310 197 (option 1)
Email: customerservices@ix.golf